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Should I use hashtags on Facebook and Google Business Profile (Google Maps)

Should I use hashtags on Facebook and Google Business Profile (Google Maps)

If your current marketing strategy involves copy-pasting a massive block of 20 hashtags from Instagram directly into Facebook and your Google Business Profile (GBP), it is time for an intervention.

In 2026, veterinary digital marketing has fundamentally shifted. Platforms have moved away from legacy hashtag indexing and transitioned toward Social SEO, meaning their internal algorithms now read your captions exactly like Google reads a traditional website. Overusing hashtags no longer expands your reach. Instead, it can make your veterinary practice appear spammy, cluttered, and out of touch with pet owners seeking professional care.

If you want to maximise your local visibility and attract more clients to your surgery, here is exactly how you should handle hashtags on Facebook and Google Maps.

1. Facebook: From Growth Hack to Contextual Labels

Let’s bust the biggest myth upfront: No, you do not need to put hashtags on Facebook.

Unlike Instagram or TikTok, hashtags are not a primary driver of reach or engagement on Facebook business pages. Independent practices and major veterinary hospital groups alike have largely abandoned them because they simply do not drive organic discovery in the newsfeed. However, they aren't entirely dead. If used correctly and minimally, they can provide a slight boost in highly specific local scenarios.

When Hashtags Actually Work for Vets on Facebook

Instead of using them blindly on every post, restrict your Facebook hashtag strategy to three specific veterinary use cases:

  • Local Discoverability: For community-based surgeries, location-specific tags (e.g., #CoomeraVets or #GoldCoastPets) are among the few tags that users still occasionally type into the Facebook search bar to find nearby pet services.

  • Branded & Campaign Tracking: Use a unique tag (e.g., #YourClinicName) to group your own content. This is exceptionally helpful for tracking user-generated content (UGC) when local clients post updates about their pets recovering well after a visit to your team.

  • Community Awareness Campaigns: If your practice is running a specific educational drive, such as a spring tick awareness month or senior pet wellness weeks, using a clean tag helps your existing clients find all related educational posts in a single, unified feed.

The Modern Rule: Transition to Social SEO

The Facebook algorithm now aggressively prioritises natural keywords in your captions over clusters of hashtags.

Instead of typing a short sentence followed by #DogHealth at the bottom of the post, write a natural, descriptive caption that includes the phrase "useful healthcare tips for senior dogs" directly into the flow of your text.

2. Google Business Profile: The Zero-Hashtag Zone

If the rule for Facebook is "less is more," the rule for Google Business Profile and Google Maps is absolute zero.

Do not use hashtags on your Google Business Profile posts. They are not clickable, they provide zero SEO ranking benefit, and they can actively harm your practice's professional image. Google’s algorithm treats a hashtag as plain text, meaning #VeterinarySurgeon reads the same to the bot as "veterinary surgeon", but looks significantly worse to a stressed pet parent looking at your map listing.

 BAD (Looks like sloppy social media cross-posting)
"Come see us for your pet's annual health check! #vets #doghealth #catvaccines #localvet"
BETTER (Optimised for Local Search)
"Come see us for your pet's annual health check! We offer comprehensive dog vaccinations and cat wellness exams for families in the local area."

Why You Must Avoid Hashtags on Google Maps

  • No "Discovery Feed": Google is a search engine built on immediate utility, not a social media app. There is no hidden social feed where users browse all content tagged with a specific hashtag.

  • Algorithm Indifference: Leading local SEO experts confirm that Google completely ignores the '#' symbol when determining local 3-pack map rankings or search visibility for animal hospitals.

  • Visual Clutter & Trust Drops: Spaces on GBP posts are premium real estate. Hashtags take up valuable character limits and signal to potential clients that you lazily automated content from Instagram rather than tailoring a professional, trustworthy update for local searchers.

What to Do Instead: Optimise for Local Search Intent

To get actual visibility on Google Maps, focus your energy on structured, localised content that directly answers what pet owners are actively typing into the search bar when they need a vet right now.

  • Own the First 80 Characters: Google crops your updates in search results. Put the most critical, enticing information and your primary target keywords at the very beginning of the update.

  • Use High-Intent Local Keywords: Write the exact phrases your clients use. Incorporate geo-targeted phrases naturally, such as "24/7 emergency vet near Coomera" or "affordable pet dental cleaning in Gold Coast".

  • Always Include a Call to Action (CTA): Unlike social networks that penalise external links, Google explicitly wants you to drive action. Every GBP post should end with a built-in CTA button like "Call Now" or "Book" to instantly convert that search intent into a phone call or appointment at your clinic.

The Bottom Line

Successful digital marketing for veterinary practices requires treating platforms according to how pet owners actually behave on them. Stop chasing hashtag trends on platforms built for intentional local search. Craft clean, keyword-rich captions that speak directly to your local audience's immediate pet care needs, and let the algorithms do the heavy lifting for you.

Author:Vet Marketing Services
About: Vet Marketing Services launched with one goal in mind - to provide affordable yet highly effective digital marketing services to veterinary clinics. Our custom made websites and modern marketing strategies are designed with your needs and goals at the forefront, optimised for highlighting the small details that’ll bring local paws through the door of your business.
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